Which system conditions / requirements are necessary for SimpleSYN?

SimpleSYN supports Outlook 2002, 2003, 2007. The Microsoft NET Framework from the version 3.5 SP1 has to be installed (Installation via Windows update or Download from Microsoft). To activate the SimpleSYN coding the PC needs at least Windows XP Professional or Windows Vista from the version “Home Premium”.

Which Outlook versions are supported by SimpleSYN?

SimpleSYN supports Outlook 2002, 2003, 2007.

Do I need special authorizations for the operation of SimpleSYN?

For the installation of SimpleSYN you must have the administrator rights.

Do I have to pay special attention to something during the installation of SimpleSYN?

SimpleSYN has to be installed on all computers you wish to synchronize.The rest of the installation is actually running fully automatically. Please note the hints during the installation.

I get the message “An error has occured”. During the access on your Outlook data an error has occured. What can I do?

This message could be caused by defective Add-Ins of other manufacturers. Outlook Add- Ins of other manufacturers can block the communication between SimpleSYN and Outlook. Known problems: You may get this message if you have installed the Apple Mobile Device Support add-In (gets installed automatically via Itunes). Because of the Add-In the closing of Outlook could be blocked. In this case please uninstall the Add-In via the Windows system control and wait for a iTunes-Update, respectively turn to the Apple Support.

How does SimpleSYN function?

SimpleSYN synchronizes the Outlook files that you monitor in the synchronization settings. The Outlook synchronization is carried out completely automatically. Example: If a new e-mail is received, an already existing e-mail changed, deleted or shifted SimpleSYN will synchronize this activity. SimpleSYN checks in the configured target file whether the mail exists already. In case the mail is not existing yet it gets synchronized into the target file. (unless the e-mail was supposed to be deleted). In case the e-mail exists already it gets only synchronized if anything has been changed in the e-mail. Should one computer not be available at that time, the e-mail will get synchronized as soon as both computers in the network are available. Furthermore it is possible to manually synchronize singular Outlook elements / files via the additional SimpleSYN Outlook Add-In.

Is it neccessary for the synchronization to have Outlook started on all computers?

No, Outlook must not run, only SimpleSYN must be started on all computers

No connection was established. What do I have to considder?

Please check first whether your computers have built up a connection via the network and whether they are able to communicate with each other. The correct computer name of the server PC has to be entered on the client PCs. Alternatively you may enter the IP address of the server PC in case the annulment / canallation of names in your network does not function correctly. The encryption (menu point Options> Advanced Options>point / security settings) must either be activated or deactivated on all computers. Otherwise no connection can come about. Certain requirements are neccessary for the encryption. Further information you will get here. Furthermore make sure that SimpleSYN on the server PC is not blocked by a personal Firewall, respectively by a Windows Firewall. SimpleSYN uses the Port 9234 for incoming connections. The SimpleSYN connection is established when the SimpleSYN symbol is shown in the Windows task bar of the client PC.

How can I know / see whether the client PC and the server PC have established a connection?

A connection to the server PC has been established when the SimpleSYN symbol appears in the Windows task bar of the client PC.

Does the trial version have any restrictions?

No, the trial version of SimpleSYN is without any restrictions / limitations. And the full function range is available for you / is provided to you. When starting Outlook there will only be a PopUp window that will show you the remaining days of your testing period. You can try SimpleSYN for the length of 30 days free and non binding. After the test phase SimpleSYN can not be operated again.

Where can I buy a licence for SimpleSYN? 

If you are convinced of SimpleSYN and wish to use it after the trial version of 30 days then you can buy your version here. The handling of payments is carried out comfortably via our partner SharelT. There you may also pay in a safe and quick way with your credit card. On receit of the licence fee SharelT will immediately send you your personal licence data via e-mail.

How much does a licence for SimpleSYN cost?

A SimpleSYN licence for two PCs costs 39.00 Euro. Singular licences you will get for 19.50 Euro. You need a licence for each computer.

Will there be further updates for SimpleSYN?

Yes, SimpleSYN is updated regularly (for example for Bugfixes).

Are updates free of cost?

All SimpleSYN updates up to version 2.99 will be free of cost. For future versions we offer you a reduced upgrade-price.

I have problems width SimpleSYN. Where can I turn to for help?

In case of any problems please turn to the Support (support@simplesyn.net) or use the support form.

I am using the Firewall of Windows XP / Vista or another personal Firewall. What do I have to considder?

SimpleSYN is a client-/ server application. In your SimpleSYN network one PC has to be configured as server. This server PC has to get released / activated in your Firewall setting. SimpleSYN uses the port 9234 for incoming connections.

Can SimpleSYN also operate under Outlook Express?

Outlook Express is not supported by SimpleSYN. SimpleSYN needs Outlook 2002