Frequently asked question

What kind of system requirements are neccessary for SimpleSYN.NET?

SimpleSYN.NET supports Outlook XP, Outlook 2003 or Outlook 2007 under Windows 2000/XP/Vista.The Microsoft.NET Framework 2.0 has to be installed (Installation via Windows update or download from Microsoft).

Which Outlook versions are supported by SimpleSYN.NET?

SimpleSYN.NET supports Outlook XP, Outlook 2003 or Outlook 2007.

How much storage space does SimpleSYN.NET require?

SimpleSYN.NET only requires around 1MB on the hard disc. The NET Framework needs additional space.

Are there any specific requirements for the operation with SimpleSYN.NET?

You must have administrator- or power user rights for the installation of SimpleSYN.NET.

What do I have to take into consideration for the installation of SimpleSYN.NET?

SimpleSYN.NET has to be installed on both computers you wish to synchronize. The installation runs automatically. Please note the advices/hints during the installation.

How does SimpleSYN.NET function?

SimpleSYN.NET monitors the Outlook folders you have configurated. Example: When a new e-mail is received, an existing email changed, deleted or moved SimpleSYN.NET synchronizes these actions. SimpleSYN.NET checks the configurated destination folder to see whether the mail exists already. If it does not, SimpleSYN.NET will copy it into the destination folder (unless the mail is meant to be deleted). In case the mail exists already it will only get synchronized if it was changed in any way ( moved, deleted or changed, for example, whether the mail has been answered already, the degree of importance etc.). In case the second PC is temporarily not available the mail gets synchronized as soon as both Outlook installations in the net are available again.

Does the trial version have any limitations?

No, the trial version of SimpleSYN.NET does not have any limitations. When doing the Outlook start a SimpleSYN.NET popup window will appear which informs you about the remaining days of the trial version. You can test SimpleSYN.NET free for 15 days! After the trial version has expired SimpleSYN.NET cannot be operated anymore.

How can I get a licence for SimpleSYN.NET?

If you are convinced of SimpleSYN.NET and want to use it after the testing phase of 15 days you have to register SimpleSYN.NET. Please write all the required details in the fields. After the registration payment has been received you will get your personal registration key.

How much does a licence for SimpleSYN.NET cost?

A licence for SimpleSYN.NET costs 29,- Euro (including 19% v.a.t.).

Will there be further updates for SimpleSYN.NET?

Yes. SimpleSYN.NET gets updated in variant intervals (for example for Bugfixes).

Do I always have to purchase a new licence for future updates?

No, for registered users all updates until version 1.99 are free.

I have problems with SimpleSYN.NET. Where can I turn to for help?

If you have any problems please turn to our support address support@simplesyn.net. Please describe your problem in details so that we can help you as quick as possible.

I have purchased a licence for SimpleSYN.NET. On how many computers am I allowed to install SimpleSYN.NET?

A licence entitles you to use SimpleSYN.NET on two different PCs.You cannot share a licence for SimpleSYN.NET with several users or use it simultaniuosly on more than two computers. The usage by several persons requires several licences.

I use Windows XP with Service Pack 2 or another personal firewall.What do I have to take into consideration?

SimpleSYN.NET is a client-/server application. The serverpart requires a free port you can enter from outside in the standard settings Port 9234. This must be released in your firewall for Outlook. If you use Windows XP SP2 Firewall and start Outlook it will be indicated to you that Outlook has been blocked. Click on “No further blocking” to release SimpleSYN.NET.

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