Support via TeamViewer

Please note: this service is only for premium support customers.

TeamViewer is a Solution for Remote Access and Support over the Internet. Your connections are established via fully encrypted data channels (using 1024-bit RSA key exchange and 256-bit AES session encoding).

If you wish us to take a look at your computers, please follow these instructions:

Click on the Banner "TeamViewer for your Remote Support" on both computers (SimpleSYN client and SimpleSYN server):

Start TeamViewer now!

  • When prompted to run or download the file “TeamViewerQS_en.exe”, click on run
  • Send us the ID and password from both computers displayed by the program via Email