Support
The SimpleSYN-Team has a strong interest in providing you with a fully functioning product. If you should still encounter a bug or glitch of any kind please inform us immediately. This way we can address the problem with the next update, so that SimpleSYN is steadily improved.
Upgrade to the version 6 now and benefit from discounted upgrade prices. Further information can be found here.
Before contacting support please note the following:
- Make sure that you have installed the latest updates for SimpleSYN Standard/Business v6.x or SimpleSYN Mobile v2.x. Updates for older main versions can be found here.
- Make sure you have the latest Microsoft Windows® updates and Microsoft Office® updates installed.
- Make sure that your computer fulfils the necessary system requirements for our products.
- SimpleSYN Standard/Business: System requirements
- SimpleSYN Mobile: System requirements
- We also recommend checking out the troubleshooting page and FAQ.
- If you want to cancel a SimpleSYN Mobile subscription, then click here.