Support
Dear customers,
due to the Corona crisis, our support is currently only available to a limited extent.
Answering inquiries via email or via the contact form may be delayed.
Thank you for your understanding.
The SimpleSYN team.
The SimpleSYN-Team has a strong interest in providing you with a fully functioning product. If you should still encounter a bug or glitch of any kind please inform us immediately. This way we can address the problem with the next update, so that SimpleSYN is steadily improved.
Before contacting support please note the following:
- If you are using SimpleSYN Version 5 then make sure you have the newest version installed. Updates for older versions can be found here.
If you`ve already purchased a SimpleSYN license for version 4.x and want to upgrade to SimpleSYN version 5, you`ll receive a discount on the upgrade. Further information can be found here. - We suggest a perusal of our user manual the problem solutions or the FAQ. The most common questions have already been addressed there.
- The documentation for SimpleSYN Mobile can be found here, the FAQ here.
- Should your questions still be unanswered you can use the support form.