Support

Do you have questions or need help? We're here for you! On this page, you'll find answers to frequently asked questions, helpful guides, and our support form for individual requests.

Note:
Support will be available on a limited basis from July 3rd to July 11th.
Response times to inquiries may be delayed during this period.

Thank you for your understanding!

The SimpleSYN Team

New SimpleSYN Mobile Version 3 released. More info

Switch to SimpleSYN Standard/Business Version 6 now and secure discounts. More info

Before contacting support please note the following

Install updates:
  • Install the latest updates for SimpleSYN Standard/Business v6.x or SimpleSYN Mobile v2.x.
  • Updates for older main versions can be found here
  • Install the latest Microsoft Windows® and Microsoft Office® updates.
Check system requirements Help and troubleshooting: Note on the new Outlook app
  • Classic Outlook is supported, not the new Outlook app. More info
Cancel subscription:
  • If you want to cancel a SimpleSYN Mobile subscription, click here

Support form