Support

The SimpleSYN-Team has a strong interest in providing you with a fully functioning product. If you should still encounter a bug or glitch of any kind please inform us immediately. This way we can address the problem with the next update, so that SimpleSYN is steadily improved.

SimpleSYN Mobile Version 2 released. More information
Switch to SimpleSYN Standard/Business Version 6 now and secure discounts. More information

Before contacting support please note the following:

  1. Install updates:
    • Install the latest updates for SimpleSYN Standard/Business v6.x or SimpleSYN Mobile v2.x.
    • Updates for older main versions can be found here.
    • Install the latest Microsoft Windows® and Microsoft Office® updates.
  2. Check system requirements
  3. Help and troubleshooting:
  4. Note on the new Outlook app::
    • Please refer to our note on the new Outlook app.
  5. Cancel subscription:
    • If you want to cancel a SimpleSYN Mobile subscription, click here.

Support form