Support Services

Category: Support Services, Version 4.0

Open the SimpleSYN options > advanced options and under “Outlook version” select your current Outlook version (2016 or 2013).  Save the settings and restart SimpleSYN.

If the behavior still occurs:

  • Please uninstall SimpleSYN on this computer from the Windows control panel > program/features and install SimpleSYN once again

If the behavior still occurs:

Category: Support Services, Version 2.0, Version 2.1, Version 3.0, Version 3.5, Version 4.0

Any questions can be posed to our Support under the e-mail address or you can use the Support Form. Before you turn to our Support, however, please make sure that:

  • you have the newest version of SimpleSYN installed
  • you have taken a look at the SimpleSYN user manual. A lot of common questions have already been addressed there

In emergencies you can reach our Support under the following telephone number:

Telephone: +49 511-53 46 22-4

We hope you will understand that we cannot always guarantee our availability by phone.