Support Services

Category: Support Services, Version 2.0, Version 2.1, Version 3.0, Version 3.5, Version 4.x, Version 5.x

If you have any questions, you can use the Support Form. Before you turn to our Support, however, please make sure that:

  • If you are using SimpleSYN Version 5 then make sure you have the newest version installed. Updates for older versions can be found here.

    If you`ve already purchased a SimpleSYN license for version 4.x and want to upgrade to SimpleSYN version 5, you`ll receive a discount on the upgrade. Further information can be found here.
  • We suggest a perusal of our user manual the problem solutions or the FAQ. The most common questions have already been addressed there.

In emergencies you can reach our Support under the following telephone number:

Telephone: +49 511-53 46 22-4

We hope you will understand that we cannot always guarantee our availability by phone.