Operation

Category: Operation, Troubleshooting, SimpleSYN Mobile, Version 2.x / 3.x

The earliest date that the Google Calendar app can display is January 1, 1970. The appointments were synchronized correctly, but cannot be displayed in the app.

For birthdays, we recommend storing them in contacts. Older appointments can also be added there and the calendar app displays them correctly.

Category: Installation, Operation, SimpleSYN Mobile, Version 2.x / 3.x

You do not need any additional apps on the mobile device, not even the Outlook app (not supported).

Use the integrated standard apps of the respective system on your mobile device: :

ForAndroidApple iOS / iPadOS
EMails Gmail app Apple Mail app
Tasks Gmail app Apple reminders app
Appointments Google calendar app Apple calendar app
Contacts Google contacts app Apple contacts app
Notes

Android devices do not have a built-in default app for managing notes.
Therefore, you need to use a third-party app on your Android device

 Apple notes app

Category: Operation, SimpleSYN Mobile, Version 2.x / 3.x

With SimpleSYN Mobile, you can not only sync your emails, contacts, and calendar to your smartphone, but also sync the notes and tasks.

However, Android devices do not have a built-in default app for managing notes. On your Android device, you must therefore use a third-party app, such as "Tasks & Notes for MS Exchange" (https://play.google.com/store/apps/details?id=org.myklos.inote&hl=de). You can use the current Gmail app for the tasks.

On your iOS device, you do not need an additional app and you can use the built-in tasks and notes apps.

Category: Operation, Version 5.x, Version 6.x

To automatically close SimpleSYN when Outlook is closed and to start it again automatically when Outlook is started, make the following settings:

  1. Right-click on the SimpleSYN icon in the Windows notification area and choose “Exit”
  2. Close any Outlook window
  3. Open the SimpleSYN Add-In configuration file with a text editor like notepad. The configuration file can be found in:

    At Version 4:
    C:\Users\[User name]\AppData\Local\SimpleSYN\4.0.0.0\[Outlook profile name].addin.config

    At Version 5:
    C:\Users\[User name]\AppData\Local\SimpleSYN\5.0.0.0\[Outlook profile name].addin.config

    At Version 6:
    C:\Users\[User name]\AppData\Local\SimpleSYN\Add-In\6.0.0.0\[Outlook profile name].addin.config

  4. Add the following code in the section between <appSettings> and </appSettings>:

    <!-- SimpleSYN is exited when Outlook is being closed. -->
    <add key="AutoExitSimpleSyn" value="true" />
    <!-- SimpleSYN is started if the Add-In is being loaded. -->
    <add key="AutoStartSimpleSyn" value="true" />

  5. Open Outlook again.

Category: Operation, Version 5.x, Version 6.x

The SimpleSYN Business Edition can be run as a Windows service. When the option “Start as Windows service” is enabled in the advanced settings, SimpleSYN will automatically start in the background during Windows startup—without requiring a user to log in.

The SimpleSYN Standard Edition does not support this feature. In this version, synchronization only occurs when a user is logged into the computer and SimpleSYN is running.

Category: Operation, Version 5.x, Version 6.x

To call up the Configuration Wizard again, please follow these steps:

  1. Open the SimpleSYN user interface
  2. Press the “Alt“ key to show the SimpleSYN menu 
  3. In the menu under “Help” activate the entry “Show Configuration Wizard on next startup“
  4. Exit SimpleSYN. To do so right-click on the SimpleSYN symbol in the Windows system tray and choose “Exit”

The next time SimpleSYN is opened the configuration window will be displayed again.

Category: Operation, Version 5.x, Version 6.x

When using the automatic synchronization it is also possible to synchronize all Outlook® subfolders automatically. The Outlook® subfolders will use the same synchronization direction and settings as their parent folder. Changes to the folder hierarchy below a selected folder are being synchronized.

Changes of the selected parent folder are not automatically synchronized. If a selected parent folder is being moved or deleted, the synchronization of this folder and all of its children will stop and is marked with a red X in the synchronization settings.

If you would like to continue synchronizing this folder at the new location, check the assignment of the folder in the synchronization settings on the client PC and save the page.

Moved subfolders are being deleted and completely resynchronized on the remote computer Deleted folders are also deleted on the remote side; all data inside the folder will be deleted in this case.

Category: Operation, Version 5.x, Version 6.x

Your Outlook data is not stored online in the cloud. Therefore, all computers must be turned on at the same time for synchronization to occur – this also applies to the Business version of SimpleSYN.

If a computer is currently unavailable (e.g., turned off or without an internet connection), synchronization will automatically resume as soon as the computer is back online and SimpleSYN can establish a connection to the main computer (server).

All changes or newly created Outlook items will be detected and automatically synchronized.

Note for the Business Edition:
SimpleSYN can be run as a Windows service. This means that no user login is required when Windows starts – synchronization can take place even without an active user session.

Category: Operation, Version 5.x, Version 6.x

SimpleSYN does not synchronize your Outlook data at fixed intervals, but rather as needed. As soon as the SimpleSYN client and server are connected, synchronization runs automatically and almost in real time.

After the initial synchronization, only actual changes to your Outlook data are synchronized – for example, new emails, modifications, or deletions.

Example:
If you create a new calendar appointment, edit, delete, or move an existing one, this change is immediately synchronized across all connected computers. SimpleSYN checks whether the appointment already exists in the calendar.

  • If the appointment does not exist yet, it will be synchronized.
  • If it already exists, it will only be synchronized if it has been modified.

If a computer is currently unavailable, synchronization will automatically resume as soon as the devices are reconnected.